Switchvox Phone Systems To Fit Your Business

Customize your Switchvox phone system with analog lines, VoIP phones, and more.

Design Your Switchvox System

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  • Switchvox 470 SMB

    Ideal For: Medium-to-large businesses that need a powerful, full-featured, server-based phone system. This rack mount, shelf, or desktop appliance supports up to 600 users and 150 concurrent calls.
  • Switchvox 450 SMB

    Ideal For: Medium-to-large businesses that need a powerful, full-featured, server-based phone system. This rack mount, shelf, or desktop appliance supports up to 500 users and 125 concurrent calls.
  • Switchvox 380 SMB

    Ideal For: Medium-to-large businesses needing a powerful, full-featured, server-based phone system. This rack mount, shelf, or desktop appliance supports up to 450 users and 100 concurrent calls.
  • Switchvox 360 SMB

    Ideal For: Medium-to-large businesses needing a powerful, full-featured, server-based phone system. This rack mount, shelf, or desktop appliance supports up to 400 users and 75 concurrent calls.
  • Switchvox 310 SMB

    Ideal For: Medium businesses needing a powerful, full-featured, server-based phone system. This rack mount, shelf, or desktop appliance supports up to 150 users and 45 concurrent calls.
  • Switchvox 80 SMB

    Ideal For: Small-to-medium businesses needing a powerful, full-featured, server-based phone system. This desktop or shelf appliance supports 1-30 users and up to 12 concurrent calls.

Compare Subscriptions

Which Extensions Require a Subscription?

Choose the Right Plan

What is my recurring cost?

About the Extended Warranty

Digium D40 (More Detail)
Digium D45 (More Detail)
Digium D50 (More Detail)
Digium D70 (More Detail)
Digium G100 (More Detail)
Digium G200 (More Detail)
Digium G400 (More Detail)
Digium G800 (More Detail)

Digium D40

Digium D40

The D40 is designed to work for any employee.

  • HDVoice
  • PoE phone
  • 2-line keys

Digium D45

Digium D45

The D45 is designed for gigabit-equipped networks.

  • Gigabit LAN and switched PC-port
  • HD Voice
  • PoE phone
  • 2-line keys

Digium D50

Digium D50

The D50 is designed for mid-level employees.

  • HDVoice
  • PoE phone
  • 4-line keys
  • 10 rapid dial buttons
  • Busy lamp field indicators

Digium D70

Digium D70

The D70 is designed for administrators or executives.

  • HDVoice
  • PoE phone
  • 6-line keys
  • 10 digital, rapid dial buttons
  • Real-time status information
  • Busy lamp field indicators for 100 contacts

 

Polycom VVX1500

Polycom VVX1500

SoundStation IP 6000

Polycom SoundStation IP 6000

Phone Features:

  • Conference Phone
  • Backlit Grayscale LCD
  • Built In POE Support
  • Includes HD Voice Support

SoundStation IP 7000

Polycom SoundStation IP 7000

Phone Features:

  • High End Conference Phone
  • Backlit Grayscale LCD
  • Built In POE Support
  • Includes HD Voice Support

Digium Gateway G100

Digium Gateway G100

The G100 is a single span T1/E1/PRI gateway that
provides up to 30 concurrent calls of TDM-to-SIP,
SIP-to-TDM or SIP-to-SIP media convergence.
It includes integrated echo cancellation,
a small footprint (1U, half-width, half-depth)
and no failure-prone moving parts.

  • 1 T1/E1/PRI Interface w/ RJ-45 connector
  • 1 10/100/1000 Ethernet connection
  • 24 (T1) or 30 (E1) concurrent calls
  • Solid state appliance (no moving parts)
  • Easy to navigate GUI

Digium Gateway G200

Digium Gateway G200

The G200 is a dual span T1/E1/PRI gateway that
provides up to 60 concurrent calls of TDM-to-SIP,
SIP-to-TDM or SIP-to-SIP media convergence.
It includes integrated echo cancellation,
a small footprint (1U, half-width, half-depth)
and no failure-prone moving parts.

  • 2 T1/E1/PRI Interfaces w/ RJ-45 connectors
  • 1 10/100/1000 Ethernet connection
  • 48 (T1) or 60 (E1) concurrent calls
  • Solid state appliance (no moving parts)
  • Easy to navigate GUI

Digium Gateway G400

Digium Gateway G400

The G400 is a gateway with (4) T1/E1/PRI interfaces that
provides up to 120 concurrent calls of TDM-to-SIP,
SIP-to-TDM or SIP-to-SIP media convergence.
It includes integrated echo cancellation,
a small footprint (1U, half-width, half-depth)
and no failure-prone moving parts.

  • 4 software-selectable T1/E1/PRI Interfaces
  • 2 10/100/1000 Ethernet connection
  • Up to 120 concurrent calls
  • Solid state appliance (no moving parts)
  • Easy to navigate GUI

Digium Gateway G800

Digium Gateway G800

The G800 is a gateway with (8) T1/E1/PRI interfaces that
provides up to 240 concurrent calls of TDM-to-SIP,
SIP-to-TDM or SIP-to-SIP media convergence.
It includes integrated echo cancellation,
a small footprint (1U, half-width, half-depth)
and no failure-prone moving parts.

  • 8 software-selectable T1/E1/PRI Interfaces
  • 2 10/100/1000 Ethernet connection
  • Up to 240 concurrent calls
  • Solid state appliance (no moving parts)
  • Easy to navigate GUI

Feature Keys Option
Digium D40 phones are available with either English text, or graphic icons, printed on the feature keys. The hardware is the same for both feature key options. The only difference is the printed indicators on the feature keys.

English Text Keys Sample

English Text Keys

International Phone Keys Sample

Icon Phone Keys

Feature Keys Option
Digium D45 phones are available with graphic icons printed on the feature keys.

International Phone Keys Sample

Icon Phone Keys

Feature Keys Option
Digium D50 phones are available with either English text, or graphic icons, printed on the feature keys. The hardware is the same for both feature key options. The only difference is the printed indicators on the feature keys.

English Text Keys Sample

English Text Keys

International Phone Keys Sample

Icon Phone Keys

Feature Keys Option
Digium D70 phones are available with either English text, or graphic icons, printed on the feature keys. The hardware is the same for both feature key options. The only difference is the printed indicators on the feature keys.

English Text Keys Sample

English Text Keys

Icon Phone Keys Sample

Icon Phone Keys

Compare Switchvox Appliances

Switchvox Comparison
Upgrades and Updates Unlimited Email Support Unlimited Phone Support during Business Hours* 5 Incidents Phone Support Outside Business Hours*
Gold
Gold
yes checkmark icon yes checkmark icon yes checkmark icon no checkmark icon
Platinum
Platinum
yes checkmark icon yes checkmark icon yes checkmark icon yes checkmark icon
* Business hours are Monday through Friday from 8am to 5pm in the time zone of the Switchvox system

Which extensions require a subscription?

You may already be familiar with Switchvox and all of the different "Extension Types" that you can create inside the system. It is important to note that you do not need a Subscription for every extension you create inside your Switchvox.

Here are all the Extension types that require a Subscription:

SIP Phone or SIP Adapter for Analog Phone (ATA) - Any SIP phones, like Polycom SoundPoint phones or a SIP softphone. Also includes Analog Telephone Adapters (ATAs).
Analog Phone - This extension type is for regular analog telephones that are physically plugged into the PBX via an FXS port.
Virtual Extension - Virtual Extensions are extensions for users without a phone. They can be used for voicemail boxes, or can be set up with call rules that always cascade to the user's cell phone. They behave exactly like SIP Phone extensions except they do not show the phone as "Unreachable" in the System Status screen.

And here are all of the Extension types that do NOT require a Subscription:

IVR (Interactive Voice Response)
Simple Conference Room
Meet-Me Conference Room
Group Pickup
Intercom/Paging
Directory
Voicemail Access
Call Parking
Dial Tone
Feature Codes
Call Queue
Agent Login
Agent Log-off

Compare Phones

Extend Your Hardware Warranty to 3 or 5 Years

Switchvox comes with a standard one year warranty, but for a low cost you can extend the coverage and replacement of your Switchvox Appliance for up to 5 years!

About Extended Hardware Warranties

  • For the first 90 days following your warranty Start Date, you may purchase one extended warranty for your hardware. After 90 days have elapsed, Digium will not allow an extended warranty to be applied to your hardware. For example, if you purchase a 3-Year Extended Warranty, you cannot achieve 6 years of warranty by purchasing a second 3-Year Extended Warranty. Your hardware platform is only warranted for the maximum period of the original warranty and any one extended warranty.
  • For customers who have purchased the Three Year Extended Appliance Hardware Warranty, Digium will, for a period of three (3) years from the Start Date, which is a period of two (2) additional years beyond the Standard Appliance Hardware Warranty of one (1) year, warrant that the product purchased by customer shall be free of defects in material and workmanship under normal authorized use consistent with the product instructions.
  • For customers who have purchased the Five (5) Year Extended Appliance Hardware Warranty, Digium will, for a period of five (5) years from the Start Date, which is a period of four (4) additional years beyond the Standard Appliance Hardware Warranty of one (1) year, warrant that the product purchased by customer shall be free of defects in material and workmanship under normal authorized use consistent with the product instructions.

For more details, see the Digium Warranty Policy.

Advanced Replacement

Digium's hardware warranties do not provide for advanced hardware replacement. In the event of a failure of your in-warranty hardware, you must follow the procedures given in the Digium Return Policy.

Choose the Right Subscriptions Plan for You

All Switchvox hardware appliances include one year of software maintenance. It's easy to upgrade your Subscriptions plan, and to purchase additional Subscriptions for all of your phone extensions.

Your Switchvox Subscriptions & Maintenance Plan includes three things:

  • Technical Support Subscriptions are available in three plans that dictate the level of technical support service you have access to: Gold, or Platinum.
  • Software maintenance – Software updates can include major releases, minor point-code releases, and bug-fix releases.
  • User-extension Licenses – Each phone-type extension needs a subscription.

There are two levels of Subscriptions Plans:

  • Gold: 8x5 phone and online support, with 24-hour M-F target-response times.
  • Platinum: 24x7 phone and online support, with 4-hour M-F target-response times (Maximum of 5 after-hours incidents per system).

Gold plan offers support 8 hours per day, Monday through Friday. This is assumed to be normal business hours in the customer's timezone.

If you are planning on installing and maintaining the Switchvox solution yourself, you have the option of purchasing phones directly from Digium

When you buy phones from us, we provide the following:

  • Setup - The Polycom phones arrive pre-configured, labeled and ready to work with your Switchvox PBX right out of the box. You will fill out an online form with extension and networking information and we use this information to pre-configure your system/phones before we ship. See example image below.
  • Phone Pre-configure Example

  • Advanced Feature/Functionality - When you purchase phones from us they include a “Phone Feature Pack” that gives you advanced feature/functionality on your Polycom phones. If you purchase our Phone Feature Pack separately, it costs $33.00 per phone. Click here for more details. Some of the feature/functionality includes:
    • Auto-detection & Auto provisioning
    • Visual Voicemail
    • Searchable Directory
    • Synchronized Custom Phonebooks
    • User Customizable Profile
    • Call Recording
    • Parking Lots
    • Distinctive Ringtones
  • Support - If you have any issues with your phones you can call Switchvox support and they will help diagnose the issue. You do not have multiple vendors to contact to troubleshoot your solution.
  • Firmware Management - Firmware upgrades to flash your phone to the latest stable Polycom sip firmware and bootrom firmware is done automatically by the Switchvox system.
  • Warranty - A one year guaranteed replacement warranty.

Bundle Summary

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